The CRM you'd build if you actually answered the phone.

Maintn answers your phone. Books the job. Sends the quote. Hands off to you when it should. One login. The platform replaces ServiceM8, Make, Tradify, and the spreadsheet you don't want to admit you still use.

Built by Rhys Halliday at Atlas Rain Property Services, Brisbane. Currently in private build — Atlas Rain runs on it before anyone else does.

What it does

Voice. Workflow. Admin.

Voice

Phone answered 24/7 in your operator voice. Calls triaged, jobs booked, quotes drafted. You approve outcomes, not inputs.

Workflow

Jobs, quotes, invoices, photos, schedules. Built for tradies. Designed for operators who travel. Mobile first.

Admin

Bills in, BAS provisioned, expenses categorised, accountant looped in through their own portal. Paperwork handles itself.

What Maintn fights

ServiceM8 was built for residential plumbers. Property maintenance isn't that.

Most AU property maintenance operators run on ServiceM8. ServiceM8 has no concept of agency relationships, no smoke-alarm cycle tracking, no bond-cleaning workflow, no subbie payment intelligence. Operators build workarounds. Maintn was built specifically to not be ServiceM8. The migration takes 24 hours.

MaintainXIndustrial CMMS for factories. Wrong shape entirely.
Property MeldUS apartment-management. Wrong market.
Spreadsheets + Gmail + MakeWhat most operators run on. Maintn replaces them all.
Tradify, Fergus, AroFloBuilt for residential tradies. Don't understand agencies, owners, tenants.

The build

Eight phases. Shipped sequentially.

01Voice · Workflow · Admin (in build)
02Multi-tenant · Tax · Auto-quote · Owner & Tenant portals
03Pricing Intelligence · Trade Account Marketplace · Plai marketing
04Subbie Marketplace · Plumb Trade Credit · TPAR
05Plumb Banking · Same-day payments · Strike lending
06Plumb Insurance · Landlord audit · Multi-trade
07Direct underwriting · International (NZ)
08Full encapsulated trade financial services stack